PRIVACY POLICY

This privacy policy contains information on how your personal information is collected, used, disclosed, stored and treated.

How and what personal information do we need to collect from you?

Your personal information is collected by this website if you complete the contact form, your details such as; name, email address and contact phone number are provided to me for the purpose of communication. This information may also be collected by the way of signup forms, emails or via telephone.

Your internet traffic data including ISP information and IP Address, website entry and exit pages, operating system, and other such information is collected to help analyse website user traffic to the website. No personally identifiable data is collected during this process.

We are the sole owners of all information collected on this website. We only have access to and/or collect information that you give us voluntarily via the website contact forms, signup forms, emails or telephone. Any of your personal information will never be sold, rented or otherwise shared with any other individual or entity, except as reasonably necessary such as providing products, materials or services to you.

Unless you ask us not to, we may contact you via email in the future to tell you about offers, new products and services.

Your privacy is important to us, therefore all reasonable steps is taken to protect your personal information from misuse from unauthorised access or disclosure.

Updating your personal information

Whilst all effort is taken to ensure your personal information is kept up-to-date, we reply on you for accuracy and completeness of the information you provide to us. You will need to let us know if your personal details change so that our records can be updated for accuracy. You can update your details via phone or text.

How is your personal information used?

You personal information may be used for any reasonably expected purposes that relate directly to the reason for collection, this includes;
* responding to your enquiries and for customer service purposes
* marketing products and services to you
* staff training
* any other reasonably expected purpose

Opting out of receiving marketing material

If you do not wish to receive newsletters, marketing offers and promotions, you may opt out by contacting us via phone or text on 0413 583 487.

We will still need to email you invoices for service and other essential information.

Cookies

We use cookies on this website. A cookie is a piece of data stored on a website visitor’s hard drive to help improve the user experience of a website, and to identify repeat visitors to the site. When we use cookies to identify you, you do not have to log in or enter your details more than once, therefore saving time and improving efficiency on the website. Cookies can enable us to track and target the interests of our users and visitors to enhance the user experience on our website. The use of cookies is in no way linked to any personally identifiable information on the website.